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No to Instagram

Today (10th June, 2021) , for the second time in a couple of months, my account has been disabled (and possibly deleted). No warning, no reason.

I try to find a way to find out what’s going on, but all I get is a request to confirm my login details (via SMS), and I get

There is no one to call (after a brief message, the phone hangs up), no one to email.

I tried to work through the online form at https://www.facebook.com/help/instagram/contact/1652567838289083 only to get an error “that account doesn’t exist”.

So, if I don’t know what I’ve done to be banned, and all the “recovery” stuff doesn’t work, what am I to do?

Of course, if someone from Facebook/Instagram would like to contact me, I’m available to talk.

Easier to say “I’m not on Instagram”


Update 11 June 2021:

I attempted to log in and got the following message:


Which says the following _helpful_ information:

Obviously posting quotes to help people be better is against Instagram’s terms.

Update 23 June 2021

So it looks like after 2 rounds of reviews they thought I was trying to impersonate myself – (my original account @strataconnect had the same logo etc). After a further several attempts (and 0 notifications) my account miraculously became reactivated (I only found out when I tried to log in again).

So, whilst I’m still upset at the level of support, at least I’m up and running again!


Simple Leadership Basics

A great cloud of jargon, debate, and junk theory surrounds the idea of leadership, what it is, who does it, and how to do it well. But if you have just been promoted, and you’re responsible for a group for the first time, there are only a few things you really need to know about leadership.

When you get promoted and become responsible for the performance of a group you become a leader. But you don’t undergo some magical change.

In fact, it will probably take you over a year to completely adjust to your new role. 

You’re a leader because the people in your group treat you like one. The only choice you have is what kind of job you’ll do.

When you become a leader, your power actually goes down. As an individual contributor, you just have to decide to work harder, longer or smarter to improve performance. When you’re responsible for the performance of a group, the group is your destiny. They choose whether to act or not.

When you become a leader, your influence goes up. The people who work for you pay attention to what you say and do. They adjust their behavior accordingly.

The result is that you use your behavior (what you say and do) to influence the behavior of the people who work for you to achieve a defined objective.

Achieving the objective is part of your job as a leader. The other part is caring for your people.

It may be possible to achieve good short-term results without caring for your people. But you can’t achieve long term success for you or your company without the willing cooperation of the best folks you can find.

At the end of the day, you can measure your leadership based on those two standards. Did we accomplish the mission? Are the members of my group better off today than yesterday?

From Basics To Mastery

Can emotional intelligence be taught?

How do you know if you are emotionally intelligent?

Emotional Intelligence, and our ability to draw on it as a reserve helps us in so many ways: from assisting in looking after our physical and mental health and well-being, through to our ability to inspire and lead.

For all of us, emotional intelligence encompasses five basic areas of mastery. 

They are: 

🔵 Knowing your feelings and using them to make decisions you can live with. 

🔵 Being able to manage your emotions without being hijacked by them – not being paralyzed by depression or worry, or swept away by anger. 

🔵 Persisting in the face of setbacks and channeling your impulses in order to pursue your goals. 

🔵 Empathy — reading other people’s emotions without their having to tell you what they are feeling. 

🔵 Handling feelings in relationships with skill and harmony – being able to articulate the unspoken pulse of a group, for example. 

The scope of these skills means there is indeed room for all of us to learn, grow, and improve. There is a lot to learn here. Learning about emotional intelligence, learning about the tools for energy efficiency; that’s only the beginning. It’s like reading all the books on sailing and small boat sailing. You then have the theory mastered, but you have no hands-on practice. It’s only with practice that we gain mastery of anything. That’s true of our feelings and emotions too! 

How do you address so many broad areas? 

🔴 Assessment tools are a great way to learn to identify your emotions

🔴 Energy efficiency tools are invaluable in helping you tap into inner wisdom and resources to manage your emotions and understand what the best choices are when you are making life decisions. 

🔴 Persistence can be learned. In fact, providing challenges and hardships to children, to give them an opportunity to develop persistence and stick-to-itiveness, is intrinsic in many cultures. Goal-setting and the 6 Most- Important-Things List are just two tools you can apply immediately. 

🔴 Developing empathy is powerful in critical business situations like a sales call, a closing, your management style, etc. Using your energy efficiency tools will allow you to pay attention to your instincts in this area instead of second-guessing yourself.

🔴 Once you learn to be the manager of your feelings, it becomes an easy habit to apply in any business or personal relationship.

Mastery of all the basics does not occur overnight. But with practice it comes very quickly – just like learning to ride a bicycle. Once you experience how it’s ‘supposed to work’, how energy efficiency is ‘supposed to feel’, it’s easier and easier to reestablish in a variety of circumstances. That’s where mastery is achieved. That’s where you and everyone in your business benefit from your mastery.

UniFi CloudKey with HTTPS

I had to rebuild my UniFi CloudKey Gen2 recently, and in the process lost the LetsEncrypt SSL configuration (guess who’s the silly one who forgot to back up).

Turns out others have made the job a lot easier over time!

I found 2 documents that fully satisfied my requirements. The first from James Ridgway gave me the overview (and the very nice command set that takes care of the UniFi bits), whilst the second (from the acme.sh github Wiki) gave the rest (namely the way to use API instead of CloudFlare).

NSW Street Smarthandbook

NSW Street Smarthandbook

As part of our community support program we again supported the NSW Steet Smarthandbook

Neigbourhood Watch Australasia is the representative organisation that leads, facilitates and supports the Neighbourhood Watch (Australia) and Neighbourhood Support (New Zealand) goal of creating safer, connected and inclusive communities. We do this by formulating strategies and policies that encourage community participation in building safe and confident communities to reduce the fear of crime and increase feelings of safety in the community.

Neighbourhood Watch Australasia in conjunction with Countrywide Austral Pty Ltd officially supports the Streetsmart handbook.

The publication is produced for teenagers entering adulthood, providing them vital information regarding bullying, substance abuse, employment, travelling, emotional health and more. The book is delivered to all year 11 students with a minimum of 60,000 copies distributed in New South Wales each year.