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This piece discusses the importance of building customer relationships for small businesses. It suggests that offering thoughtful gestures can foster loyalty beyond just discounts.

How do you believe small businesses can maintain a balance between offering discounts and providing meaningful experiences to keep customers engaged?

Read more here – https://insidesmallbusiness.com.au/people-hr/culture/why-now-is-the-time-for-your-small-business-to-give-back-to-its-customers

#CustomerConnections #Leadership #Businessowners